FAQs
Yes. Our hair is 100% unprocessed hair that can be colored and or bleached any level desired. However when coloring hair we recommend that you consult with a professional.
DOES THIS HAIR REQUIRE MAINTENANCE?
YES ma'am! Treat this hair like your own hair. Use good quality shampoo and conditioning products.
Shampooing & Conditioning your hair is very important to keep it soft and manageable. We recommend deep conditioning your hair once a week or bi-weekly, and avoid using a lot of oil or heavy styling products.
Please see HAIR CARE tab for more information
HOW LONG WILL MY HAIR LAST?
We do not put expiration date on our hair but with good maintenance, this hair can last years. Treat this hair as your own. REMEMBER that excessive heat and/or color can/will result in the reduction of its natural pattern of the hair.
DOES THIS HAIR SHED AND TANGLE?
Any hair that has been manufactured and stitched onto a weft is entitled to experience minimum shedding and tangling. To prevent any and all tangling we recommend that your stylist upon the installation, stitch and knot AROUND the weft and not through the weft of the tracks with a sew-installation. Also advise your stylist to try and minimize cutting the wefts this drastically helps with shedding. Remember, proper maintenance is extremely important and advised. It is also normal to get a few strands here and there when detangling your strands.
How many bundles do I need?
The number of bundles you need depends on the length of the hair, the size of your head, whether you use a closure or not and your personal preference for thickness.
Bundle recommendation for an average size head:
Without closure
14”-16”- 2 bundles
18”-24”- 3 bundles
26”-30”- 4 bundles
With closure
14”-18”- 2 bundles
20”-26”- 3 bundles
28”& 30”-4 bundles
WHEN WILL MY ORDER SHIP, HOW LONG IS SHIPPING?
Our Processing time is 1-7 business days to get your order shipped out. Order processing begins the next business day after an order is submitted.
CAN I CHANGE OR MODIFY MY ORDER?
Please reach out to us at Customerservice@morgansgarden.com as soon as possible to correct your order. However order modifications are not guaranteed after an order is submitted.
MY ITEMS ARE LOST OR STOLEN, HOW DO I GET A REFUND?
Morgan's Garden is not responsible for any lost, stolen or damaged items. The customer is responsible for filing a claim with the courier to inquire about a refund. The customer must contact the courier directly and follow their procedures for a potential refund.